• How do I enable 2FA on my Control HQ Account?

  Two Factor Authentication (2FA) is an important part of your Dollie account security. You can enable 2FA by clicking the user drop down menu on the top right and clicking on Settings Then go to the Two Factor Authentication Tab.Few readers

• What VAT or Sales Taxes will I be asked to pay?

  US Sales Tax As Dollie is based in Dublin, Ireland, as no sales taxes will be invoiced to US residents. EU VAT Customers whose billing address in Ireland must pay the Irish tax rate, and will see this rate applied to their invoices. Customers whose billing address is in an EU country other than Ireland will only be charged VAT when no EU VAT number is provided. In this case, it is the VAT rate of the customer's country that is applied.Few readers

• Can I request a refund?

  Not happy with Dollie? We will provide a full refund with no questions asked if you're not satisfied with our product at any time within 30 days of purchase. After those 30 days we will not provide refunds.Few readers

• How can I change my payment method?

  To add or change your payment methods, login to your control panel, and then click on the top right account icon, and select Billing and Payments from the menu. Once on the billing and payments page, select Payment Methods from the visible menu.Few readers

• Which payment methods do you accept?

  We bill you using Stripe. We accept Visa, Mastercard, American Express, and Discover. We also accept PayPal.Few readers

• How can I view my invoices?

  To view your invoices, from within the control panel, click on the top right account icon, and select Billing and Payments from the menu. Once on the billing and payments page, select Invoices from the visible menu.Few readers