Blueprints

• What are Blueprints?

  Dollie Blueprints are site templates configured to your requirements. You can then use these  which can be cloned and deployed to a new container with the click of a button. They serve as an important foundation for your business regardless of whether you’re building a SaaS, running a WordPress agency or a Developer. What is in a blueprint? Blueprints copy over some key files to your new site and generate other files from a sign up, so that newly deployed sites are ready to use by neSome readers

• How to create a Blueprint?

  To create a blueprint from your control panel, navigate to the blueprints section and click the New Blueprint button. When creating a blueprint you will be presented with the following fields.Some readers

• Setting Custom User Roles for your Blueprints

  Ensuring your customers have the right access level on their sites is essential for a smooth user experience. With Dollie, you can easily customize user roles to provide a tailored experience. Here's a step-by-step guide. Rather watch a video? View the 3 minute video! 1. Access Your Blueprints Navigate to the Control HQ where you'll find a list of your blueprints. These blueprintsFew readers

• How can I deploy a WordPress site with a specific user and role?

  By default when a site is created it is created with one administrator user. The details of this user are generated for you. It is possible that you have a use case where you wish for a particular user to be created at deploy time. In order to do so you can follow these steps: 1. Add Custom Role to Blueprint If you the user you wish to create needs a role other than Administrator or Editor, you will need to define it in your blueprint. You can do this in your CHQ dashboard by navigating toFew readers

Backups

• How do I restore my website from a backup?

  Navigate to the particular site, and select "Backups" from the menu. Then select the most appropriate backup from the backups available, and click the "Restore" button.Few readers

• Are backups of my site taken automatically?

  As well as you having the option of creating backup of a site manually, we also take a backup of your site once per day.Few readers

• What is included in a website backup?

  Backups include both the wordpress files and the corresponding database.Few readers

• How long are backups kept for?

  Backups of websites are retained for 3 months, after which time they are destroyed.Few readers

• Where are backups stored?

  Currently all our backups are stored on Amazon S3 in the US-EAST region.Few readers

• How can I create a backup for my site?

  It is possible to initiate a manual backup for a site from your control panel. Navigate to the particular site, select backups from the menu, and then click the "Create Backup" button.Few readers

• How does Dollie compare to cPanel?

  cPanel Software such as cPanel, Cyberpanel, and DirectAdmin can be installed on any server and allows someone to easily manage the server and all it’s moving parts. The software comes with a lot of overhead because it needs to able to do large amount of different things. You can use the software quickly setup applications like WordPress but additionally it manages  PHP, NGINX, Apache, MySQL, FTP, SSH, Firewalls, security, caching and hundreds of other server features. There is no container tFew readers

• Do you have a file manager?

  Yes. From both the control panel and the hub you will have access to a file manager tool for each of your sites. With it you can create, edit, and delete files belonging the wordpress site and environment.  You can also manage files for a particular site using an SFTP desktop tool such as FileZilla or Cyberduck. You can connect either of these tools or any other SFTP tool to a website using the SSH credentials which can be found byFew readers

• How do I activate debug mode on my wordpress website?

  In order to place a Wordpress site in debug mode add the following 2 lines to the config file of your Wordpress site. The config file can be edited from both the Control HQ and the Hub using the file editor.Few readers

• How can I update the plugins & themes for my website?

  For ease of management of your website, you can also update plugins and themes my navigating to the particular site within your control panel. Here you will find the option to update individual plugins and themes, and also the option to update all your plugins and themes at once.Few readers

• How can I delete a site?

  From within the control panel, navigate to the particular site. Click on the action menu, and select Delete Site. You will be asked to confirm your intent by typing the name of the site you wish to delete, and then clicking the confirmation button.Few readers

• How do I login to one of my websites?

  By default all new sites deployed on Dollie are configured for single-sign-on. Provided that the SSO functionality is not obstructed or removed on the website or a custom blueprint, you will be able to login to any of your sites with one click. From the control panel, navigate to the particular site, and click the "Login" button.Few readers

• How do I keep the plugins on my Wordpress sites up to date?

  Dollie provides you with a bulk plugin update feature. Using this feature, you can select all the plugins for a site, and initiate updates for them in just 2 clicks.Few readers

• How can I view the logs of my website?

  The logs for a particular website are available to you from within your control panel. Logged into your control panel, if you navigate to a particular website, you will find the logs among the many website management tools available to you.Few readers

• How do I manage licences for plugins and themes?

  This is a common question we get asked, particularly from those of you who are building a WAAS. There is no uniformity in terms of how different plugins and themes offer their licences, so currently they need to be managed and/or applied manually. That said, making the management of these licences easier for partners is very much on our radar, and we have a few potential solutions in mind. If this feature is important to your business needs, we would love to hear more about your specific busineFew readers

• How do I connect to the Dollie Private Cloud after subscribing to the pro plan?

  On the free plan you can manage sites you have hosted elsewhere or launch a demo site, while on the pro plan you can deploy "regular" sites (and indeed blueprints) to our private cloud. You can see the difference on the add site page between the 2 plans: Add Site On Free Plan Add Site On Pro PlanFew readers

• What are Control HQ IPs so I can allow them in my firewall configuration?

  Dollie Control HQ makes secure API requests to your WordPress site to retrieve it's details, run plugin updates and various others tasks. If you are using a WAF firewall like CloudFlare, Securi or a WordPress The IP you need to white-list: 209.250.255.161Few readers