> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.getdollie.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why have my Premium/Licensed Plugins or Themes not updated?

When you're using the Control HQ Update Manager to bulk update plugins or themes Control HQ will run the regular update process on your WordPress site. If one of your premium plugins has an expired license the update might fail. You will be notified if this happens in Control HQ and via an email send by your WordPress installation.

![](https://storage.crisp.chat/users/helpdesk/website/b7fb3571da33f000/propluginsnotupdated_r16qx4.png)