Articles on: Site Care Suite

Setting Up Uptime Monitoring in Dollie's Control HQ

Uptime monitoring is a critical aspect of website management, ensuring that your sites are always accessible to users. In Dollie's Control HQ, an uptime monitor runs by default on all managed websites, checking their status every 10 minutes. For users on the Pro and Agency plans, there's an option to increase this frequency to as often as every 2 minutes. This guide will walk you through the process of configuring this feature in Control HQ.


- Access to Dollie's Control HQ, preferably with a Pro or Agency plan for enhanced monitoring features.
- Familiarity with the Control HQ dashboard.

Default Uptime Monitoring

Step 1: Verify Uptime Monitoring

Log into Dollie Dashboard: Sign into your Dollie account.
Uptime Monitoring Active by Default: Note that uptime monitoring is automatically active for all sites managed in Control HQ, with checks performed every 10 minutes.

Increasing Uptime Check Frequency (Pro and Agency Plans)

Step 1: Access Control HQ Dashboard

Navigate to Control HQ: Log into your Control HQ dashboard.

Step 2: Go to Browse AddOns

Find Browse AddOns Section: In the Control HQ dashboard, locate and select the 'Browse AddOns' section.

Step 3: Locate Uptime Monitor AddOn

Find Uptime Monitor AddOn: Scroll through the available AddOns to find the Uptime Monitor option.
Select the Uptime Monitor AddOn: Click on the Uptime Monitor AddOn to access its configuration options.

Step 4: Configure Uptime Monitoring Frequency

Click on 'Configure': In the Uptime Monitor AddOn section, click the ‘Configure’ button.
Set Check Frequency: Adjust the settings to set the desired frequency of uptime checks, up to as often as every 2 minutes.
Save Configuration: Ensure to save your new configuration settings.


With Dollie's Control HQ, keeping a vigilant eye on your site’s uptime is effortless and efficient. The default monitoring checks every 10 minutes, but with the Pro or Agency plan, you have the flexibility to increase this frequency for more frequent monitoring. This enhanced feature ensures that you are promptly alerted to any downtime, allowing for quick resolution and maintaining optimal site availability.

For further assistance or questions about configuring uptime monitoring, please contact our support team.

Updated on: 27/02/2024

Was this article helpful?

Share your feedback


Thank you!